Today's Thought

Natural Selling

From Michael Oliver

Only yesterday I had an email from Christin Shepard who told me about a recent experience...

"Last night I was closing out the orders on my hostess's party.There was a woman that made a substantial order. I asked her ifshe would consider hosting a party so that she could receive adiscount on some of the additional items she wanted to purchase.

She stated that she just had a home party and it was a real hassle.

I asked her if she would elaborate on why it was a hassle.

She proceeded to explain that she did not have the time to address, send, and follow up on the invitations.

I asked her if the addressing, sending and follow up were not an issue would she consider hosting a party?

She said that she would and we booked one for the following month.

The other guests had heard our conversation and they also booked parties. If I had not had Michael Oliver's training I would not have known how to pursue the issue and would have walked out of there with no future parties booked. Thank you so much!"

Great job Christin!

Let's just recap what Christin did (and did not do)...
1. She stayed calm.
2. Instead of trying to "overcome" the woman's "objection" she asked a non-threatening, non-manipulative question to find out more about the, quite legitimate, concern the woman had.
3. Once Christin understood the concern, she proposed a solution that worked for both sides.

My guess, as well, is that Christin was focused on her purpose and that showed through in her interaction with everyone. Shewas there to help others solve their problems and by doing so she achieved what she wanted.

To learn more about Natural Selling just go to: http://www.naturalselling.com/schedule.html